Comprehensive Hotel Audit
Who is it for?
For investors and executives who want to get up-to-date information about their hotel, as well as for investors considering a hotel purchase.
In the course of any hotel’s operation, there comes a time when an objective, external evaluation of its performance is needed. It is not always necessary to go through an audit only when a hotel has obvious problems.
Often, a hotel faces a plateau in growth — in such cases, it is also highly beneficial to identify potential business growth areas, as well as ways to optimize processes or costs.
An audit can target specific aspects of a hotel’s operations, but a complete, objective picture can only be drawn by analyzing all key areas of the company’s business.
The hotel receives a report on the current state of affairs with clear recommendations for each audited area.
Key Stages:
| Mystery Call + Mystery Guest | Hotel booking via phone by our specialist, followed by a stay at the hotel and the provision of a detailed report | 1-2 days |
| On-site Audit | A project team visit and a detailed study of the hotel regarding key operational aspects | 3-5 days |
| Report & Recommendations Development | Provision of a comprehensive audit report. Drafting a plan to eliminate identified deficiencies, specifying priorities and control points |
*Depending on the audit goals, the scope of work and deadlines may be adjusted.